Support

Customer support

Get help with installation, activation, hardware, software, licensing, account or billing queries.

Before you contact us

Have your company name and, if relevant, the headset or application involved to hand — it helps us respond faster.

Response times

We aim to acknowledge all support requests promptly. Urgent issues affecting a live training session should be marked accordingly.

We will only use these details to respond to your enquiry. See our Privacy Policy for how we handle your data. We will not automatically add you to a marketing list.