Who we are
This privacy policy covers personal data collected through this website, operated by Direct Janitorial Solutions Limited (company number 08525583), a UK Partner of 4 HELP VR. Registered office: Unit 4b, St Francis Way, Shefford, Bedfordshire, SG17 5DZ.
What we collect
We collect the information you provide through our forms (such as Book a Demo, Request a Quote, Contact and Support), including your name, organisation, email address and telephone number, along with technical information such as UTM parameters and the page you submitted the form from.
How we use it
We use this information to respond to your enquiry, prepare quotations, provide support, and where you have separately opted in, to send you occasional marketing updates. We do not automatically add enquiry contacts to a marketing list.
Sharing your data
Where you request a quotation, relevant customer details may be shared with 4 HELP VR as part of the standard approval process described in our commercial workflow. We do not sell personal data.
Retention
We retain enquiry and customer data for as long as necessary to provide our services and meet legal obligations. A defined retention schedule will be confirmed and published here.
Your rights
Under UK GDPR you have rights including access, correction, deletion and objection to processing. Contact details for exercising these rights will be confirmed here before launch.